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Job Opportunity: Parts Advisor
Our client, an accident repair centre based in Kent, is seeking an experienced Parts Advisor to join their team. The role involves providing top-quality service to customers at the parts counter. Are you an experienced Automotive Parts Supervisor or a Parts person seeking career progression?
Ideal candidates should have previous experience in a dealership, accident repair centre, or supplier within an automotive parts department.
Responsibilities:
1. Optimise the sale of all parts and accessory products to retail customers, sales department clients, and workshop customers.
2. Meet customer needs and increase all aspects of the parts business through direct selling.
3. Ensure customer satisfaction at all stages of the service process.
4. Confirm and explain all paperwork to customers.
5. Prepare invoices and explain parts details to customers.
6. Arrange collection times and payment methods.
7. Schedule and follow up on future contact appointments.
Qualifications and Skills:
* Fluent IT skills.
* Excellent communication and organisational skills.
* Ability to work as part of a team and independently.
* Good conversational skills over the telephone and face-to-face.
In return, you will be rewarded with a competitive salary, bonus structure, ongoing training, and opportunities for progression within the company.
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