Overview
Head office : 2-5 Hertford Street, Mayfair, London
* To welcome members and their guests in a friendly and professional manner.
* Ensure a courteous and efficient service is given to all members and always maintaining the levels of service to the highest standards.
* To answer the telephone, take bookings and deal with general enquiries.
Qualifications
* Significant experience in a similar position is essential
* Experience of working in a busy restaurant is advantageous.
Working hours
* The role requires flexibility to work 9-hour shift across the operating hours of 7am and 3am.
* Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday.
The club is closed on Bank Holidays and throughout Christmas each year.
Company description
Welcome to 5 Hertford Street, a private members' club nestled in the heart of Mayfair, London.
Founded in 2012 by Robin Birley, the club has become a beacon of sophistication, celebrating the Birley family’s enduring traditions of style, elegance, and personal service. At the core of our philosophy is a commitment to delivering exceptional experiences, where every guest is treated with the utmost care and attention. From intimate gatherings to grand celebrations, our team ensures every moment is extraordinary.
Join the team at 5 Hertford Street, where tradition meets unparalleled excellence.
* Be part of a highly respected hospitality group, RB Holdings, dedicated to world-class quality in service and experience.
* Thrive in a refined and supportive environment that values tradition and innovation.
* Great benefits including generous holidays, private medical insurance, monthly well-being support, retail and gym discounts, meals on duty, referral bonuses, and professional development opportunities.
* Contribute to an establishment synonymous with Mayfair’s sophisticated social scene.
Opened in 2018, Oswald’s is another jewel in the RB Holdings portfolio. Located just steps away, Oswald’s embodies the same commitment to excellence, offering an equally vibrant and exclusive atmosphere for its members.
Your role at 5 Hertford Street
Whether you’re ensuring flawless service in our dining areas, crafting signature cocktails at the bar, or delivering exceptional behind-the-scenes support, your work will reflect the high standards that define our club.
Join us, and be part of a team that redefines luxury hospitality with every detail. Explore opportunities today and become part of the unparalleled experience that is 5 Hertford Street.
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