Overview
Homecare Administrator - Peterborough. Location: Peterborough. Hours: Full-time | Monday to Friday. Salary: From £27,000 + bonus & on-call (DOE).
About Us: At Apollo Home Healthcare, we provide high-quality, person-centred care to people in their own homes. We tailor each care package to individual needs, building a compassionate and skilled team around them. We live by the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment.
Key Responsibilities
* Act as the first point of contact for clients, families, and healthcare professionals
* Effectively manage rotas for care teams and respond to day-to-day changes
* Monitor care delivery to ensure it aligns with individual care plans and quality standards
* Participate in multi-agency meetings with Integrated Care Boards (ICBs) and contribute to care planning decisions
* Support the out-of-hours on-call service on a 1 in 8 rota basis (no hands-on care required)
* When covering weekends, take an additional day off the following week to support work–life balance
What You'll Need
* Full UK Driving Licence and access to your own vehicle
* Solid experience in an office-based role with strong admin and documentation skills
* Excellent organisational skills with the ability to manage multiple care packages and respond to changing priorities
* Decisive, calm, and professional under pressure with strong problem-solving abilities
* Clear communication, adaptable to different audiences (families, professionals, external partners)
* Negotiation and influencing skills, especially in rota management and balancing client needs
* Team player with a proactive approach and ability to build strong working relationships
What We Offer
* Progression opportunities
* 25 days annual leave, plus Bank Holidays
* Extra day off for your birthday*
* Additional day off after completing on-call duties
* Bonus scheme
* Loyalty reward programmes at 3 and 5 years*
* Refer-a-friend scheme
* Workplace pension
* Paid DBS
How To Apply
If you are motivated, compassionate, and looking to join a supportive and dedicated team, we'd love to hear from you. Please apply with your CV via this job board.
Equality, Diversity & Inclusion
At Apollo Home Healthcare, we are committed to fostering an inclusive, supportive, and respectful environment where everyone is valued. We welcome applicants from all backgrounds and promote equality, diversity, and fairness across our teams.
We believe in providing opportunities for every team member to thrive, grow, and succeed alongside colleagues from all walks of life.
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