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Dentist patient coordinator/receptionist

Ballymena
Smart Dental Care
Patient coordinator
Posted: 15 July
Offer description

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Dentist Patient Coordinator/Receptionist, Ballymena

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Client:


Location:

Ballymena, United Kingdom


Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

55df91f81f42


Job Views:

4


Posted:

14.07.2025


Expiry Date:

28.08.2025

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Job Description:

Smiles Dental Care, Ballymoney Road, Ballymena, BT43 5BY

Position: Dental Practice Receptionist / Treatment Coordinator
Location: Ballymena, BT43 5BY
Type: Full-Time
Hours: Monday, Tuesday, Wednesday & Friday – 32 hours per week (hours to be discussed)
Salary: Competitive
Benefits: Comprehensive Benefits Package including Ongoing Training and Development

About Us

Smiles Dental Care is a vibrant and welcoming dental practice committed to delivering high-quality, patient-centred care. Our professional team ensures every patient feels comfortable, informed, and valued.

We are part of a respected and expanding group of over 100+ dental surgeries across 35 practices throughout Northern Ireland and North West England. Some of our surgeries offer flexible opening times, operating between 7am - 7pm, to meet patient needs.

The Role

We are currently seeking an experienced Dental Practice Receptionist / Treatment Coordinator to join our friendly team at our Smiles Dental Care Centre,Ballymena.

As the face of the practice, you'll play a vital role in ensuring a smooth, positive experience for every patient.

Key Responsibilities:

Front Desk Management: Greet patients warmly, manage check-ins, and maintain an organised reception area.

Appointment Scheduling: Coordinate bookings and manage reschedules to optimise practice efficiency.

Patient Communication: Handle phone calls and enquiries professionally and compassionately.

Team Collaboration: Work closely with clinical staff to ensure seamless patient care.

Administrative Duties: Maintain accurate records, manage payments, and assist with billing and insurance processes.

About You

We’re looking for someone who is:

Experienced: Prior experience in a dental or healthcare reception role is essential.

Communicative: Strong verbal and written communication skills.

Detail-Oriented: Highly organised with excellent attention to detail.

Professional: Calm under pressure, friendly, and confident.

Team-Focused: A supportive team player with a passion for patient care.

This position may also suit a GDC-registered dental nurse seeking to transition into a front-of-house or treatment coordinator role.

Why Join Us?

Supportive Team: Be part of a welcoming, collaborative environment.

Career Progression: Access to continuous training and development.

Attractive Benefits: Competitive salary and a comprehensive benefits package.

Expanding Network: Join a large and respected dental group with real opportunities for growth.

Apply Today

Ready to take the next step in your dental career?

Click ‘Apply’ to join Smiles Dental Care in Ballymena and become part of a network committed to excellent patient care and professional development.

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