Fuse is looking for an experienced Senior Account Manager from an event management background who is an excellent leader and thrives within a fast-paced agency environment.
The Senior Account Manager will be responsible for managing and executing top-tier guest experiences and bespoke events for a high-profile client sponsoring the UEFA Club Competitions. The ideal candidate will have a deep understanding of event management, strong project management skills, and a passion for delivering exceptional guest experiences. The main day-to-day responsibilities will include, but are not limited to:
* Develop and implement event strategies and plans for UEFA Finals Guest programme, ensuring alignment with the Client’s brand and objectives.
* Manage the end-to-end execution of guest experiences and bespoke events, from planning and coordination to on-site management and post-event evaluation.
* Act as the primary point of contact for the UEFA sponsor, maintaining strong client relationships and ensuring high levels of satisfaction.
* Coordinate with internal teams, external suppliers, and UEFA representatives to ensure seamless event delivery.
* Analyse event performance and guest feedback to continuously improve future experiences.
* Stay current on industry trends and best practices to bring innovative ideas and solutions to the team.
* Identify and develop new business opportunities within the account, driving growth and expansion.
* Prepare and present proposals, pitches, and strategic plans to clients and stakeholders.
* Maintain thorough documentation and records of all project activities, communications, and agreements.
* Project Management: Manage multiple projects simultaneously, ensuring all deliverables are met and stakeholders are kept informed of progress. Utilize project management tools and methodologies to ensure efficient workflow and effective communication.
* Manage day-to-day client relationships, providing regular updates and reports on project status and performance.
* Conduct comprehensive briefings for all relevant teams and staff, clearly outlining roles, responsibilities, and expectations for event execution. Ensure every member understands their tasks and the overall vision, fostering coordination and efficiency.
* Event Scheduling: Create comprehensive event schedules, production plans, and installation design plans that detail every aspect of the event from setup to teardown. Ensure all timelines are realistic and achievable while coordinating with relevant teams to guarantee smooth execution and adherence to deadlines.
* Budget Management: Develop and manage event budgets, ensuring all expenditures are tracked and reported accurately. Identify cost-saving opportunities without compromising the quality of events and activations.
* Collaboration: Work closely with internal teams, including creative, production, and digital, to ensure cohesive and integrated execution. Foster a collaborative environment that encourages innovation and excellence.
* Drive Efficiencies: Identify opportunities within the team and processes, and implement strategies to improve workflow and productivity. Streamline operations and foster a culture of continuous improvement.
* Contract review: Review supplier contracts and agreements to maximize value for both the client and the agency. Ensure that all contract terms are in line with company standards and policies.
* Client Billing: Oversee the accurate and timely billing of client fees, ensuring that all invoices are prepared in accordance with contractual agreements and that any discrepancies are promptly addressed. Monitor and manage accounts receivable, working closely with the finance team to ensure that payments are received on time.
* Support wider event project teams as needed in areas including but not limited to hospitality management, production and build, food and beverage, logistics, operations, project management and content
* Compliance and Standards: Ensure all events and activations comply with UEFA regulations, sponsor guidelines, and industry best practices. Maintain the highest standards of professionalism and integrity in all interactions.
Desired Skills & Experience
* Agency experience is ideal, but not essential
* A passion for sport and entertainment
* Experience in venue and catering management
* Experience working with production suppliers
* Proficiency in project management tools and methodologies.
* Experience executing events for 250+ guests
* Experience managing and developing Client accounts
* Experience working on projects with multiple stakeholders
* Excellent written and verbal communication skills
* Strong use of MS Office: Word, Excel, PowerPoint
* Excellent attention to detail, yet
* Ability to multi-task and be solutions focused
* Experience in end to end financial processes and budget management
* A can-do, positive, friendly attitude
* Experience of working with international clients/suppliers would be a bonus but not essential
You need to have the ability & willingness to work flexibly, usually in the London office, with occasional UK/International travel, on-site work at events and some weekend work.
This is a full-time role & you must be eligible to work in the UK.
Fuse job descriptions are not intended to be restrictive and are a guideline to the duties in this role.
We are committed to providing comprehensive training & development plans for all team members.
About the Agency:
Culturally Connected, Seriously Effective.
A global agency with local expertise, connecting brands to the things that matter most to their audiences in culture through partnerships in sport, music, film & television, gaming & esports. These connections make our clients more memorable - the key to unlocking effectiveness.
Powered by Omnicom Media Group, we bring an extra edge to strategy, execution, and measurement.
Our work has won numerous awards, and the industry frequently recognises our people as top performers in their field. We place great importance on trusted relationships, sound moral judgement, and strong governance, all delivered through transparent processes.
We have a fantastic team of 120 in our London HQ and 300 more across offices worldwide, working with incredible clients, including PepsiCo, Vodafone, Nissan, British Gas, Renault, Enterprise Rent-A-Car, McDonald’s, and Just Eat Takeaway.com.
At Omnicom Media Group, we are committed to supporting flexibility for our peoplewhile fostering collaboration, innovation, and teamwork. We have a hybrid working model (three days in the office, two working remotely), to ensure that we meet the needs of both our people and our business, balancing the benefits of in-person connections with the flexibility of remote working. Our standard working hours are 9:30 – 17:30, but we offer the ability to flex around core hours of 10:30 – 16:30 to give our people flexibility on how they manage their working day, whether that’s in the office or working remotely. For example, you could start work at 8:30 and finish at 16:30 or start at 10:30 and finish at 18:30.
We encourage open conversations between our people and managers to help navigate high-need periods and individual circumstances. Our goal is to create an environment where people feel genuinely supported to do their best - both in their careers and in their lives outside of work.
Be Your Best
We want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Team member or if you would feel more comfortable, you can email us confidentially at beyourbest@omnicommediagroup.com to let us know how we can support you.
Diversity, Equity & Inclusion at OMG
At OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today’s society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented.
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