Housing Options Officer Location: B37 Contract: 3-month temporary assignment Rate: £24.63 per hour LTD We are currently recruiting for an experienced Housing Options Officer on behalf of a local authority based in B37. This is a frontline role within a busy Housing Options service, focused on preventing and relieving homelessness in line with statutory requirements. The post holder will be responsible for managing a complex caseload, conducting homelessness assessments, and making decisions under the Homelessness Reduction Act. The role also involves working closely with internal and external partners to secure accommodation solutions and support customers with a wide range of needs. Key duties: • Processing and investigating applications for housing assistance, homelessness, and threatened homelessness. • Determining statutory duties owed under the Homeless Reduction Act. • Delivering homelessness prevention and relief interventions. • Securing suitable temporary and emergency accommodation where required. • Maintaining regular contact with households in temporary accommodation. • Supporting vulnerable clients including those with mental health, substance misuse, offending history, domestic abuse and complex social needs. • Conducting interviews, home visits and multi-agency meetings. • Managing customer records, case notes and evidence to required standards. • Working ...