£26,000 base + £10k–£20k OTE
Full-time | Office-based | Sale, Manchester
Are you driven, confident, and looking to kick-start or elevate your career in sales? This is your chance to join a growing organisation that powers hundreds of UK businesses with essential services - and they're on the lookout for ambitious people to join their high-performing retention team.
No experience? No problem. If you're motivated, great with people, and eager to build real commercial skills, you’ll thrive here.
The Role
This is a fast-paced, high-energy B2B role where you’ll work with existing customers to renew their contracts, retain their business, and identify opportunities to improve their services.
You’ll be the voice customers rely on - turning problems into solutions, renewals into long-term relationships, and conversations into commission.
What you’ll be doing:
* Handling inbound calls around renewals, service queries, complaints, and cancellations
* Making outbound calls to customers who may be considering leaving
* Retaining customers by resolving issues and delivering a great experience
* Renewing and upgrading existing services
* Spotting opportunities to add value across energy, water, telecoms, payments and insurance
* Liaising with internal teams to ensure customer issues are fixed quickly
* Owning your accounts and driving commercial success
Who We’re Looking For
Experience isn’t essential - attitude is.
You're ideal for this role if you have:
* Strong communication skills
* The drive and resilience to succeed in a competitive environment
* Confidence working across different systems
* A proactive, target-driven mindset
* Good organisational skills and attention to detail
* Customer service or client-facing experience (a bonus, not a requirement!)
* The ability to calm, support and turn around challenging customer interactions
What You’ll Get
* £26k minimum base salary
* £10k–£20k realistic OTE
* Fully bespoke sales training delivered by expert coaches
* A supportive, energetic team culture with a focus on collaboration
* Annual performance bonuses and company awards
* Genuine career progression opportunities for high performers
The Interview Process: Discovery Day - Thursday 26th March
This is a one-stage, in-person process running from 9:30am to 5:00pm.
You’ll take part in a Discovery Day - an engaging and interactive assessment where you can showcase your personality, potential, and sales ability. It’s designed to help you shine (not to catch you out!).
If you impress, you could walk away with a job offer the same day.