We are recruiting on behalf of a Microsoft Partner looking to add a Business Central Support Consultant to their growing Dynamics practice. This is a great opportunity for someone who enjoys problem‑solving, working closely with users, and building deep expertise in Microsoft Dynamics 365 Business Central within a partner environment.
You’ll be the go-to person for functional support, troubleshooting, and user guidance, working with a mix of SMEs across different industries.
What You’ll Be Doing
* Providing 1st–3rd line support for Microsoft Dynamics 365 Business Central
* Investigating and resolving functional issues and user queries
* Supporting end users with system usage, best practices, and training
* Logging, tracking, and prioritising support tickets
* Working closely with consultants and developers to escalate and resolve complex issues
* Assisting with testing, upgrades, and minor configuration changes
* Documenting solutions and contributing to internal knowledge bases
What We’re Looking For
* Experience supporting Microsoft Dynamics 365 Business Central (or NAV)
* Strong functional understanding (finance, operations, or supply chain is a plus)
* Previous experience in a Microsoft Partner environment preferred
* Confident communicator with a customer‑focused mindset
* Comfortable working independently and managing multiple tickets
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