Infrastructure Engineer – Managed Service Provider
Salary: £45,000–£55,000
Location: London (Hybrid)
Company: An established MSP (anonymised)
Overview
I’m working with a well-established MSP looking for an Infrastructure Engineer to deliver 3rd-line support and lead infrastructure projects across a diverse client base. Ideal for someone with solid MSP experience who enjoys fast-paced, varied work and direct client interaction.
Key Responsibilities
* Provide 3rd-line escalation support across servers, networking, cloud, and security.
* Lead infrastructure projects (server migrations, virtualisation, Azure, network upgrades).
* Work directly with clients to understand requirements and deliver tailored solutions.
* Maintain documentation and contribute to improving technical processes.
Technical Requirements
* Windows Server, Active Directory, DNS, DHCP, Group Policy.
* Virtualisation (Hyper-V and/or VMware).
* Microsoft Azure (Azure AD, VMs, Storage, Security).
* Networking fundamentals: VLANs, subnetting, VPNs, routing/switching.
* Firewall experience (Fortinet, WatchGuard, Palo Alto, Juniper, etc.).
* Backup/DR tools (Veeam, Acronis, etc.).
* SAN/NAS experience (Dell, Synology preferred).
* MSP background strongly preferred.
Personal Attributes
* Strong communicator and client-facing skills.
* Proactive, organised, and confident working independently.
* Enjoys solving complex technical problems in varied environments.
Package & Benefits
* £45–55K salary.
* 40-hour working week (Mon–Fri).
* Professional development & certification support.
* Clear progression opportunities within a growing MSP.