People Support Advisor - Part-Time - 4 Days a week
Location: London Contract Type: Fixed-term (Maternity Cover) - 9 months
Hours: 30 hours per week - Hybrid Working
Salary: £26,847 for 30 hours
We are working in partnership with a respected not-for-profit organisation to recruit a People Support Advisor for a 9-month maternity cover. This is a fantastic opportunity to join a values-driven HR team and contribute to delivering a high-quality, person-centred support service.
About the RoleAs a People Support Advisor, you'll be the first point of contact for HR queries, supporting both onboarding and employee data processing. You'll play a key role in ensuring a smooth experience for new starters and providing accurate, timely HR support to managers and employees.
Key Responsibilities:
* Manage onboarding and processing cases from start to finish, ensuring service level agreements are met.
* Provide clear, friendly, and professional HR advice across a wide range of topics.
* Collaborate with recruitment and HR teams to ensure a seamless onboarding experience.
* Escalate complex queries to senior colleagues or specialist teams as needed.
* Support process improvements and contribute to team performance reviews.
* Build strong relationships with stakeholders and become a subject-matter expert in key HR processes.
What You'll Bring:
* Experience in HR support and processing within a large organisation.
* Strong understanding of HR policies and procedures.
* Excellent communication and customer service skills.
* Ability to manage high volumes of work with accuracy and minimal supervision.
* Proficiency in Microsoft Office and HR systems - Experience using iTrent is a must for this role.
* CIPD Level 3 or equivalent experience.
* A values-led approach and willingness to work within a mission-driven organisation.
Desirable Extras:
* Degree in a relevant subject
* Experience in the not-for-profit sector
* Familiarity with IT ticketing and phone management systems
Interested? Apply now to be considered for this rewarding opportunity to make a real impact in a supportive and purpose-led HR team. Alternatively, please send your CV
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