The person is expected to be flexible, adaptable and to work well as a member of the Finance Team. They will be required to manage a dedicated portfolio of overdue in line with Group processes. A proactive approach is required to maintain stable and clean ledgers and continue to seek improvements. The person will lead a team of credit controllers and sales invoicing administrators and proactively drive common processes and efficiencies across the zone.
About the Role 1. To have regular contact with customers by phone and email to chase overdue payments.
2. To handle disputed accounts and negotiate with clients to bring payments in line with terms.
3. To liaise with multiple sites across multiple legal entities and operational systems to ensure timely resolution of internal queries.
4. To maintain and continue to improve KPIs in line with group goals.
5. To continue to improve company processes to reduce overdue trends.
6. To carry out ad-hoc duties as and when required by the UK & IRE Financial Controller with support in areas such as Inter-Company, employee expense claims & reconciliations.
Benefits Competitive salary
Continuous development and training plan
25 days holiday and the option to buy/sell days
Flexible working options
Access to the Trescal PerksHub
Employee well-being programme
Medical Health Cash Plan
Pension and Life Assurance Scheme
Cycle to work scheme
Gym membership discounts
Requirements To demonstrate tenacity and excellent communication skills at all levels.
To demonstrate an ability to be flexible and welcome change.
To demonstrate good IT skills, in particular Excel.
To demonstrate a willingness to learn and develop in the role.
The Credit Controller will be required to use initiative and imagination to achieve targeted results, whilst promoting client goodwill. They must also be able to work to strict deadlines with the minimum of supervision on collection of overdue accounts, with the ability to make decisions to resolve issues and when to escalate to a higher level. They must also be self-motivated and have the focus on the job to see the short term and long-term goals.
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