Go back Epsom and St Helier University Hospitals NHS Trust
Patient Pathway Administrator - Cardiac Rehabilitation
The closing date is 28 October 2025
There's never been a better time to join the Epsom and St Helier team. Our hospitals are facing a bright and busy future, and our staff have a proven track record in providing high quality, compassionate care for our patients.
Our hospitals are exciting places to work and to volunteer, with a range of opportunities across a wide range of clinical fields, as well as support and administrative roles.
Boasting incredible staff benefits and dedicated training schemes, working for us will not only take your career forward, but could help to transform the lives of our patients and visitors.
We offer all employees some fantastic staff benefits, and are the only hospitals in Surrey to offer staff the London high cost area supplement. Our hospitals also benefit from great locations, so whether you're attracted to the bright lights of the city or the countryside of Epsom Downs, both are within easy reach.
Main duties of the job
This is an exciting opportunity to join the Cardiac Rehabilitation service at Epsom & St Helier Hospitals for a fixed term of 12 months.
The postholder will assist the provision of the highest quality patient care, through dedicated administrative and clerical support to medical and nursing staff.
Based in the Cardiac Rehab Team at Epsom Hospital, the post holder will support all administrative and clerical issues relating to the patients' pathway of care, tracking and supporting patients from referral to treatment &/or discharge.
The post holder will ensure high levels of patient care by being an accessible, customer focused and knowledgeable point of contact.
The Cardiac Rehabilitation service provides activity at both the Epsom & St Helier locations. Consequently, some cross‑site working may be required, but the site base will be Epsom Hospital with the majority of activity routinely being provided from that location.
About us
St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).
After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.
Job responsibilities
Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.
The recruiting team reserve the right to close this advertisement early once applications reach the maximum limit.
Person Specification
Qualifications
* Good general education with GCSE or equivalent in English at grade C or above.
* Training and experience of using the NACR database.
* ECDL or equivalent.
* NVQ level 3 in Business Administration or Customer Care or equivalent.
Experience
* Knowledge of a full range of IT/Patient administration systems.
* Knowledge of patient administration work in a healthcare setting.
* Experience of customer care.
Knowledge and Skills
* The ability to prioritise tasks effectively with some direction.
* Computer literate, with experience of using a keyboard.
* Knowledge of databases, spreadsheets e.g. Excel or similar applications.
* Knowledge of confidentiality and data protection principles.
* Knowledge of health and safety.
* Understanding of equality and diversity.
* Knowledge of iClip/Patient administration systems.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Epsom and St Helier University Hospitals NHS Trust
£29,651 to £31,312 a yearPa incl HCAS Outer pro rata
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