OVERALL SUMMARY At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. Join the Close Brothers Invoice Finance business, working as part of the Risk & Assurance team, where you will effectively verify valid debts notified to the lender through contacting the client’s debtor base. Verifications will help identify warning signs of fraud, potential non-factorable debts & threats to Close Brothers' security. Our ideal team member will have previous experience in carrying out verifications in a professional manner and promptly reporting any instances to appropriate stakeholders with excellent telephone manner. RESPONSIBILITIES Ensure new business and existing client debt verification activities are completed in accordance with policy, with escalation of issues as appropriate. Verifications to be completed in a timely manner with appropriate contact notes maintained. Potential issues to be flagged for business awareness and for next steps to be decided. Provide high quality verifications and maintain good relationships with stakeholders – primarily Securities/Sales teams, Underwriters and Client Managers. Maintain awareness of the debt verification policy. Suggest updates and improvements to the debt verification processes as appropriate. Contribute to effective management of team workload with escalation of issues to Senior Verification & Ledger Administrator. WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE/ARE: Good communication skills both written and verbal. Ability to work under pressure dealing with high volumes of emails and phone calls. Good IT skills – especially proficient in Microsoft Outlook and Excel. Process driven with a desire to improve/understand processes and client bookkeeping practice. IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE: Invoice Finance industry experience/ qualifications An understanding of business bookkeeping and debtors / creditors ledgers. We are committed to providing an inclusive and accessible recruitment process. We recognise that candidates may have specific needs that require adjustments to ensure they have a fair and equal opportunity to demonstrate their skills and abilities. Candidates who require the job description or application form in an alternative format, or any other adjustments, are encouraged to email us at recruit.ssc@closebrothers.com or request a call back. ABOUT US At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working. Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250. To find out more about Close Brothers, please visit our careers page: https://www.closebrothers.com/careers To find out more about life at Close Brothers: https://www.closebrothers.com/life-close-brothers374017299-899295541 To find out more about our benefits: https://www.closebrothers.com/employee-benefits To find out more about our commitment to creating an inclusive environment: Our Responsibility - Diversity and inclusion ¦ Close Brothers Group LI-TW1 LI-Hybrid LI-CBIF The Company Close Brothers is a UK specialist banking group providing lending and deposit taking. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange. Our specialist lending and deposit solutions include: Commercial: Offers specialist and predominantly secured lending principally to the SME market. Retail : Provides intermediated finance through motor dealers, motor finance brokers and insurance brokers, and savings products for individuals and corporates. Property: Offers residential development finance to established UK property developers, funding for commercial properties, and bridging and refurbishment loans. At Close Brothers, we are here to help people and businesses thrive over the long term. Through our deep sector knowledge and expertise, focus on delivering excellent and specialist service, and strength of established relationships, we support our customers through the cycle. Our values of deep expertise, consistent service and long-term relationships embody our distinctive culture and customer-centric approach. We also recognise our responsibility to help address the social, economic and environmental challenges facing our businesses, employees and customers, now and into the future. The Benefits Private medical Discounted health checks Stakeholder pension contribution Cycle to work scheme Gym discounts Purchase additional holiday Documents