Role Details
Location: Bury St Edmunds Contract Type: Permanent Apply: Apply Online
Job Description
Xperience helps SMEs unlock the full potential of their business using Digital Solutions, built with Xperience. Our industry experts get to know our client’s business inside and out, exploring processes, pain points and people, to build tailored technology across Cloud & IT Services, Cyber Security, CRM, and ERP. With solutions designed around client operations, we provide the freedom to be more productive and focus on what is important for your business – without getting sidetracked by administration. At Xperience, we create digital solutions with the power to improve and protect your business, both now and in the future.
Our people are what make us different. They are the primary reason our clients recommend us. Their unique skills and infectious energy help our clients focus on what matters most. Our people actively engage with clients using a collaborative style that prioritises teamwork and trust. As a rapidly growing business, we look for people who share our values (of integrity, collaboration, ambition and success) to come on our growth journey with us and create an amazing career #BuiltwithXperience.
The Role
We are undergoing an exciting time in our evolution and now seek a Receptionist for our Bury St Edmunds office.
Our Receptionist serves as the first point of contact for visitors including Xperience clients and suppliers. Within the role, you will represent our organisation in a professional and welcoming manner. This role is responsible for managing the front desk, answering phones, directing enquiries and providing administrative support to ensure efficiency.
Job Responsibilities
Key Responsibilities
Reception & Front Desk
* Greet and welcome all visitors in a friendly and professional manner
* Ensure security procedures are adhered to (sign in and sign out processes for visitors, responsibility for creation of access cards for new starters)
* Maintain a clean, tidy and organised reception area
* Manage receipts of all post and deliveries ensuring its passed to relevant parties and liaise fulfilment
* Assist with administrative tasks as required
Executive Team Support
* Provide administrative assistance to the Executive Team including diary management, travel arrangements and expense processing
* Support the coordination of internal and external meetings
* Handle confidential information with discretion and professionalism
* Liaise with stakeholders on behalf of the Executive Team as directed
Health & Safety
* Act as a point of contact for H& S queries and incident reporting
* Assist with maintaining H& S documentation and records for the group
* Support fire safety and evacuation procedures (potentially Fire Marshall activities)
* Aim of taking on H&S representative role
Facilities
* Monitor and report issues related to office infrastructure for all sites
* Maintain/oversee group records to ensure all maintenance up to date and compliant
* Oversee pool vehicles to ensure maintained and serviced appropriately
Your Benefits
Benefits Package
* 30 days annual leave plus 8 bank holidays
* 1 additional day’s leave for your birthday
* Salary Sacrifice Pension Scheme
* Enhanced Family Leave Policies
* Cycle to Work Scheme
* IT Purchase Scheme
* Employee Referral Scheme
* T&Cs apply based on contract
Experience Required
Person Specification
Essential:
* Excellent verbal and written communication skills
* Good time management and ability to prioritise tasks
* Confident in dealing with employees at all levels, clients, suppliers and visitors
* Friendly, polite and professional manner
* Discreet and respectful of confidentiality
* Proficient in Microsoft Word and Excel
* Ability to remain calm under pressure
* Valid Right to Work in the UK (We do not currently hold a visa sponsorship licence)
Desirable:
* Previous experience as a receptionist or front of house role
* Previous experience in handling phone systems and general admin duties
* Previous experience using booking or appointment systems
* Previous experience in a Managed Services/IT/Professional Services organisation
Apply Now
Apply Online #J-18808-Ljbffr