We are recruiting for an Assistant Spa Manager to join us at Hale Country Club & Spa. Set in the heart of Cheshire, Hale Country Club & Spa offers exclusivity, unrivalled luxury and class leading facilities. With a state-of-the-art gym and magnificent health spa. We are looking for a talented, passionate individual to join our successful spa team here at the club. You will be responsible for maintain the highest standard of professionalism in all areas of operation and carry out all treatments to our world-class standards. About THG Experience THG Experience is home to our portfolio of prestige event locations and luxury properties - including Hale Country Club & Spa, King Street Townhouse Hotel, Great John Street Hotel and 100 King Street. Through these venues, we create exceptional experiences, services and content - all of which ensure that our portfolio of brands and partners make real-world connections with their customers that create a lasting impact. We also collaborate closely with THG Society, our influencer marketing platform, which allows brands to access extraordinary locations, create content and host events with influencers and clients. THG Experience is perfectly positioned to deliver rapid growth for THG's fast-moving, global brands. It's an incredibly exciting time to be joining the team. Main Duties of the role To monitor spa and treatment standards and implement corrective action/training where required. Supporting the spa manager in all tasks set. Supporting the spa manager in driving the team's performance. To deliver exceptional treatments and hosting spa guests. High standards of presentation and cleanliness are maintained at all times. Delivering brand standards Ordering and stock taking Booking in clients and taking phone calls Achieving treatment and retail targets Knowledge in our brands NVQ level 3 beauty therapy or equivalent Previous Beauty therapy experience in a 5star/luxury background Natural leadership qualities Requirements Specific experience within a spa/health club environment Qualified to NVQ level 3 or equivalent Trained in ESPA Impeccable attention to detail and customer service experience Proven experience working as part of a successful team with excellent interpersonal skills Benefits Competitive Salary Discounts across THG Brands (LookFantastic, MyProtein and many more) 50% discount on food purchased within Fuzen at Hale Restaurant and Member's Bar Onsite doctor Onsite physio THG Staff Discount