Overview
Job Title - Property Lettings Coordinator; Location - West Midlands; Salary - GBP30,000 - GBP35,000 DOE; Job Type - Permanent.
Are you highly organised, commercially savvy, and confident working in a fast paced environment? We're looking for a motivated Property Lettings Coordinator to join our clients team and play a key role in supporting their property operations.
Responsibilities
* Handle and respond to lettings enquiries via telephone, email, and digital platforms
* Manage lettings administration and support the smooth progression of tenancies
* Coordinate with landlords, tenants, and internal teams to deliver excellent service
* Maintain accurate records and update property management systems
* Monitor and report on lettings KPIs, providing clear updates and insights to the management team
* Produce reports and data analysis using Excel to support decision-making
* Proactively identify opportunities to improve processes and contribute to the commercial success of the business
Skills & Experience
* Strong organisational and multitasking skills, with the ability to prioritise under pressure
* Commercial awareness with a proactive approach to lettings opportunities
* Excellent communication skills, both verbal and written
* Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP, reporting dashboards)
* Comfortable working with KPIs and data-driven performance reporting
* Previous experience in a property lettings, estate agency, or customer service environment is desirable
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