Huntingdonshire District Council (HDC) is passionate about providing high-quality services to our communities, residents and businesses. This means we must employ and retain the most talented and dedicated people.
Situated within the heart of the Cambridge-Peterborough Growth Area, Huntingdonshire is a beautiful district that boasts thriving market towns and many attractive villages, each with its own identity. We are an innovative and forward‑thinking local authority whose residents are at the heart of our decision‑making.
At HDC we want to employ staff who embody our icare values (Inspiring, Collaborative, Accountable, Respectful, Enterprising), all of which support our ultimate purpose of putting our customers first.
Job details
* Identify opportunities to improve business processes through the application of digital and non‑digital solutions
* Identify the potential consequences of a change (impact) and estimate what needs to be modified to accomplish that change
* Ensure that activities within a change project are mapped so they are delivered effectively, working in partnership with digital analysts and technical leads to ensure business needs are translated into technical solutions
* Identify BAU enhancements to ensure that benefits are delivered
* Engage with policy and strategy to ensure business systems, workflows and processes contribute to target operating models
* To provide Business Analysis expertise to assist in delivery of projects, streamline work processes and lead on Local Government Reorganisation (LGR) workstream deliverables for the council
* To work with the Programme leads to analyse the work relating to the delivery of the council’s Transformation Programme, LRG and associated workstreams
* To act as the lead Business Analyst on programmes, including owning the delivery of the analysis and how it impacts/defines project outcomes and programme deliverables
* To collate, examine and validate the information required for Transformation projects and LGR work
* To act as the lead on programmes of work including the management of project resources
About The Role
* To lead organisational change and continuous improvement for efficiency and effectiveness across all services, through the analysis and documentation of current business process, performance data, user needs and opportunities for learning and development
* To lead on work required to deliver the outcomes for LGR, project specific work within the council to ensure services are prepared for LGR activities, as well as transformation projects identified for delivery within the council annual programme of work
* To build positive and robust relationships with key stakeholders across the organisation to playback the findings of the analysis and to generate viable and feasible recommendations that make improvements and add value
* Use a range of tools and techniques to gather information against clear work objectives, develop new tools determined by commissioned work, and support the training and learning for the 3 Business Analysts to be confident about where and when the tools and techniques can be used
* Create and present recommendations to senior managers and stakeholders for their own work but also on behalf of the team and provide support in building these skills across the 3 Business Analysts; presentations will be on findings of the analysis and determined by need and value, leading to improvements
* Map ‘As-Is’ and ‘To-Be’ complex business processes to identify opportunities to transition from one state to the other and provide support in building these skills across the 3 Business Analysts
* Evaluate the strengths and weaknesses of identified benefits analysis and lead on identifying business‑related actions that will assist with project delivery and provide support in building these skills across the 3 Business Analysts
* Produce all required documentation in accordance with the organisational approved project methodology and ensure the expected standards of control and documentation are adhered to and delivered by the other Business Analysts in the team
* Support the management of the council’s overall portfolio of programmes and projects, LGR projects, as well as provide assurance and the role of critical friend across all projects
* Form effective working relationships with members and officers across the council
* Build and maintain effective relationships with partners and other external bodies and use these relationships to continually improve service delivery and promote the council
About You
* Educated to degree level or equivalent
* Current management qualification or management experience
* Evidence of continuous professional development
* Six Sigma or Lean
* Significant experience of business analysis and project management within a commercial or public sector environment
* Proven track record of using analytical tools and techniques to assess current working practices (inputs of process, data, customer and systems) to derive recommendations for improvements that were implemented and benefits (value for money) was derived
* Experience of change management
* Knowledge of methodologies for analysing and improving business systems such as LEAN thinking or similar techniques
* Knowledge and/or experience of contract centre/customer facing analysis techniques resulting in recommendations/solutions that improve user experiences
* Working with senior leadership and senior managers
* Experience or knowledge of public sector processes or services
* Knowledge and or experience of technologies, Agile techniques and digital solutions
* Experience of formal project management methodologies
* Experience of direct management of staff within a complex organisational environment
Working for the council
Equality, diversity and inclusion are at the heart of our recruitment and along with our values we are committed to creating an inclusive working environment, where diversity is valued and there is equality of opportunity. We therefore welcome applications from all sections of the community and we offer a range of benefits, including flexitime, to encourage a work‑life balance.
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