Job Description
Location: London (Hybrid – 3 days in office)
Type: Full-time
Are you ready to step into a high-performance environment at the heart of global markets? We're looking for a motivated and technically skilled eTrading Production Support Engineer to join our fast-paced Application Support team based in London. You'll be part of a global organisation, supporting cutting-edge eTrading platforms used across key financial hubs including New York, Tokyo, and Singapore.
What You'll Do:
* Oversee the day-to-day production support for critical FX applications
* Monitor system health, perform capacity and performance management, and resolve incidents efficiently
* Lead change management activities, including planning, scheduling, and implementing upgrades
* Collaborate with developers, business analysts, and infrastructure teams to enhance platform performance, stability, and low-latency capabilities
* Develop automation tools and scripts to support operational efficiency
* Take ownership of specific applications and tools, becoming the subject matter expert in those areas
* Participate in an on-call rota and occasional weekend work to support production deployments
What We're Looking For:
* Strong Python scripting skills for building tools and automation
* Solid understanding of Linux (Red Hat), with a focus on performance tuning
* Broad IT knowledge, preferably within a trading or financial services environment
* Hands-on experience with:
o Scripting: Python, Shell, SQL
o DevOps tools: Jenkins, Ansible, Artifactory
o Monitoring: ITRS Geneos, Zabbix, or similar
o Networking: solid understanding of firewall infrastructure and multicast messaging
Very keen to understand your:
* Familiarity with electronic trading systems (FX or other asset classes)
* Exposure to low-latency, high-availability trading environments
* Project delivery experience in a production or infrastructure setting
We need someone who is:
* Strong communicator and natural collaborator
* Analytical thinker with a hands-on approach to problem solving
* Organised, detail-oriented, and comfortable handling multiple priorities
* Self-starter with the drive to learn new technologies and systems quickly