This range is provided by Client Server. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Overview
Technical Support Engineer (Microsoft) Accrington / WFH to £40k
Do you have a strong knowledge of the Microsoft tech stack? You could be progressing your career at a UK tech consultancy as a key part of the managed services team.
As a Technical Support Engineer you will be responsible for providing comprehensive support to clients, handling the full spectrum of technical issues from initial contact (Tier 1) through to more complex resolutions (Tier 2). You\'ll act as the primary contact for clients, providing support via Teams / Google Meet, email and the ticketing system, with ownership through to resolution.
You will also carryout administration on M365, Power Platform, Intune, EntraID, Windows Server, Windows Desktops and Active Directory, maintaining clear and concise documentation, identifying recurring issues and contributing to the teams knowledge base.
Location / Work arrangement
You can work from home most of the time, meeting up with colleagues in the Accrington office twice a week. There will also be occasional trips to visit clients in London and the office is likely to move to Preston in the coming months.
You\'ll be working on a shift based rota including overnight, with changing requirements due to demand.
About you
* You have experience in a similar Technical Support / Desktop Support / Service Desk role
* You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform, Azure, Windows Server and Windows Desktop
* You\'re collaborative and pragmatic with great communication and customer service skills
* Ideally you will hold SC Clearance (or be able to achieve it) although this isn\'t essential
What\'s in it for you
* Salary to £40k
* Pension
Apply now to find out more about this Technical Support Engineer (Microsoft) opportunity.
At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We\'re an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
Ethical and general information
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