We are looking for a Part-time motivated Horticultural Service Technician with strong mechanical skills and a positive, customer-focused attitude at our Littleport Branch in Cambridgeshire.
About us:
Ernest Doe & Sons is a long-established, family-run business with over 100 years of experience supplying agricultural, construction, and groundcare machinery across East Anglia, the South East and East Midlands. With a proud heritage dating back to 1898, we have built a strong reputation for providing quality products, expert advice, and exceptional customer service. Our philosophy is simple: To supply the best products and then to support them with the service facilities and expertise to keep them running perfectly.
Reporting directly to the Service Manager, you will be responsible for the repair, servicing, and maintenance of horticultural machinery supplied by our sales departments.
Your responsibilities will include:
* Repairing and maintaining horticultural equipment for customers
* Diagnosing faults and carrying out service and repair work efficiently
* Diagnosing hydraulic and electrical faults using modern diagnostic software
* Servicing domestic and professional grass machinery
* Working on a range of utility, garden, and small agricultural machinery
* Ensuring high standards of workmanship and safety at all times
* Providing excellent customer service both in person and over the phone
* Working independently and as part of the wider service team
Required Skills & Experience:
* Knowledge of domestic or professional grass machinery is advantageous
* Experience repairing and maintaining horticultural or groundcare equipment
* Good understanding of utility, garden, or small agricultural machinery
* Ability to diagnose hydraulic and electrical faults
* Strong problem-solving skills and attention to detail
* Comfortable with physical work, including lifting equipment where required
* Ability to work independently using your own initiative as well as within a team
* Good communication skills
* Competent in the use of computers
* Excellent customer service skills both face-to-face and over the telephone
* Self-motivated with a proactive approach to work
* Full clean driving licence
Additional Information:
Start Date: Immediate
Location: Littleport, Cambridgeshire, CB6 1SE
Hours: 16 hours per week across 2 days, 8am to 5pm Tuesday and Wednesday (1-hour unpaid lunch) – Flexibility may be offered in working days.
Contract: Permanent, part-time, hourly paid
Salary: £Competitive, depending on experience
Rewards: 32 days annual leave including bank holidays, Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab Service, Wellbeing Focus Group, Staff Discount in Country Stores and Life Assurance Cover (2 x salary)