Join a small team delivering care volunteering and work experience placements in our homes. We offer tailored activities that benefit both volunteers and residents, helping people gain valuable experience while supporting residents with meaningful one-to-one time and community connection.
Hours: Monday to Friday, in Worcester, with a mix of office and home working. Shifts to be confirmed. 35 hours a week.
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
* Learning vital office skills such as planning, organising, filing, processing and managing correspondence
* Ensuring that all administration relating to volunteers and work experience is carried out in compliance with the relevant policies and procedures
* Supporting the evaluation of the volunteering programme and work experience placements
* Managing the online volunteering advertising platforms
* Ensuring all placements are undertaken in line with legislative requirements and business protocols, promoting safe practices and to ensure the consistent delivery of services
* Contributing, as appropriate, to special programmes and projects in support of the Group’s objectives
Where you'll work
Castle Street, Worcester, Worcestershire, WR1 3ZQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HEREFORDSHIRE AND WORCESTERSHIRE GROUP TRAINING ASSOCIATION LIMITED
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
* Builds and maintains positive relationships within their own team and across the organisation.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
* Uses relevant project management principles and tools to scope, plan, monitor and report.
Requirements
* GCSE in English and Maths (grade 4 / C)
* Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
* Customer care skills
* Creative
* Initiative
* Competent in MS packages
Other requirements
* Passing a Disclosure and Barring Service (DBS) check.
About this employer
At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.
Enjoy a pension with employer contributions, 25–30 days holiday, life assurance, flexible working, health plans, retailer discounts, Cycle to Work scheme, and extensive learning and development opportunities.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition.
After this apprenticeship
* To move into a permanent position within Sanctuary
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