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Patient services booking clerk

Nuneaton
Integrated Care System
Bookings clerk
Posted: 24 August
Offer description

Previously unsuccessful applicants need not apply.

**This post may close early due to high numbers of applications, so you are advised to apply promptly.**

All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.

A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.

We welcome applications from the Armed Forces Community - get in touch to find out more

The post holder will be responsible for their own workload and where identified work for a specific waiting speciality or Consultants waiting list.

The post holder will ensure they identify problems arising during the course of their daily duties, arising from the management of the theatre list and waiting list to the Team Leader.


Main duties of the job

* To provide an administration and operational services to the Patient Services Department.
* To manage and maintain the Trust Surgical Waiting Lists and Theatre Lists.
* To assist and support Team Leader where necessary in the day-to-day management of the department.
* The post holder will be responsible for their own workload and where identified work for a specific waiting speciality or Consultants waiting list.
* The post holder will ensure they identify problems arising during the course of their daily duties, arising from the management of the theatre list and waiting list to the Team Leader.
* The post holder will ensure they prioritise their workload to ensure their work is completed and up to date, in particular when taking annual leave.


About us

Here at George Eliot our vision to'excel at patient care'takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:

Effective Open Communication

excellence and safety in everything we do

Challenge but support

Expect respect and dignity

Local health that inspires confidence

Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, in house training and development, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.


Job responsibilities

* Prepare theatre list admissions for individual Consultants and for theatre operations and for non-theatre procedures by liaising with Consultants.
* Ensure patients are identified from the waiting list and reports taking into account the priority of the cases to the Surgeon.
* Identifying the suitability for Consultants, Registrars or other members of the team to perform an operation or procedure.
* Complete working sheets for all admissions and then input details onto the computerised Lorenzo and ORMIS system.

For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and persona specification attached.


Person Specification


Experience and Knowledge

* Minimum 2 years administrative experience
* Knowledge of patient pathways
* Experience of autonomous working
* Experience in working within healthcare setting
* Working knowledge of medical terminology


Qualification and Professional Training

* 4 GCSEs at grade C or above (must include Maths and English)Or equivalent
* Willing to complete learning/training courses appropriate to the development of the role
* CLAIT, ECDL ,NVQ Business Admin /Customer Services Skills Level 2 or equivalent


Skills and Abilities

* Excellent attention to detail
* Use of computer systems with a high standard of data entry quality
* Excellent organisational skills
* Able to concentrate for long periods of time
* Able to work well under pressure and to strict deadlines
* Ability to Multi-task, and adapt to changing needs quickly and efficiently
* Able to work without direct supervision and on own initiative
* Good knowledge of Microsoft packages
* Ability to deal with distressing situations
* Able to understand waiting times and make decisions on the information
* To have an understanding of MDT Coordinators and their work


Personal Qualities

* Capable of responding to requests and flexibility to changing requirements
* Ability to work without direct supervision, on own initiative and prioritise workload
* Good health record
* Able to work as part of a team, co -operating to work together and in conjunction with others and willing to help and assist wherever possible
* Able to develop, establish and maintain positive relationships with others from both internal and external organisations.


Other

* Ability to achieve goals and meet deadlines


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

George Eliot Hospital NHS Trust - Maternity

George Eliot Hospital NHS Trust - Maternity

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