Job Title: Contract Cleaning Manager (Temporary Cover – May to September)
Location: Oxford and Surrounding
Contract Type: Temporary (May to September) – Potential for Permanent Role Based on Performance
About Us
Crystal Facilities Management is a leading provider of high-quality cleaning and support services across multiple sectors. We are seeking a Contract Cleaning Manager to join our team on a temporary basis to ensure the seamless daily delivery of our cleaning services. This role offers an excellent opportunity for professional growth, with the potential to transition into a permanent position based on performance.
Role Overview
As a Contract Cleaning Manager, you will play a pivotal role in overseeing and supporting the housekeeping and cleaning teams while ensuring contractual KPIs are met. Working closely with both on-site teams and head office management, you will be responsible for maintaining high service standards, streamlining communication, and ensuring compliance with Health & Safety (H&S) regulations.
Key Responsibilities:
* Supervise, support, and manage cleaning and housekeeping teams across multiple sites.
* Ensure the daily delivery of high-quality cleaning services, in line with contract requirements.
* Train staff on Health & Safety procedures, COSHH, and best cleaning practices.
* Conduct daily audits and quality checks to maintain service excellence.
* Act as a key point of contact between on-site staff and head office management to ensure smooth communication.
* Report, record, and provide feedback on team performance, identifying areas for improvement.
* Monitor and track cleaning schedules, ensuring efficiency and staff productivity.
* Ensure all compliance, health & safety, and company policies are adhered to.
* Handle client and stakeholder queries professionally, ensuring a customer-focused approach.
* Use MS Word and Excel for reporting, record-keeping, and KPI tracking.
* Support the team with problem-solving and conflict resolution to maintain a positive working environment.
Key Skills & Experience Required
* Minimum 3 years of experience in a similar contract cleaning or facilities management role.
* Strong leadership and supervisory skills with the ability to motivate and manage teams.
* Excellent written and verbal communication skills.
* Proficiency in MS Word and Excel for reporting and audits.
* Strong understanding of Health & Safety regulations, COSHH, and risk assessments.
* Ability to work in a fast-paced, hands-on environment and make quick, informed decisions.
* Attention to detail and ability to uphold high cleanliness standards.
* Strong problem-solving skills with a proactive approach.
* Experience in performance management and team training is desirable.
Why Join Us?
* A rewarding and dynamic role where you can make a direct impact.
* Work within a supportive and professional environment.
* Gain valuable experience in a leading facilities management company.
* Opportunity for a permanent position based on performance.
If you have the required experience, leadership skills, and a passion for delivering exceptional cleaning services, we encourage you to apply.
How to Apply
Please submit your CV and a cover letter outlining your relevant experience and suitability for the role