*Hours: 07:30 - 16:00 Monday - Friday.* Summary We currently have an opportunity for a Receptionist to join our admin team based at our Head Office in Grove Park, Leicester. Reporting to the EA to CEO, this is a customer facing role involving communicating professionally with internal and external stakeholders. The Role Maintain a positive, professional, and friendly company image by acting as the first line of contact to colleagues, visitors, customers, and vendors in person and via the telephone. Ensure all visitors are fully briefed on all procedures and conditions of entry to the site. Maintain accurate records of visitors to site Maintain colleague information notices to ensure all information is current, consistent and legible. Support different departments with any required and sometimes adhoc administration tasks. Manage meeting room booking system Confident in handling queries and complaints via phone or in person Confident in telephone systems Recording and maintaining office expenses Handling travel arrangements Manage the day to day incoming and outgoing post systems. Maintain a tidy and presentable reception area Manage the ordering of stock and replenishment of colleague vending machines and stationery. Provide support with events at Head Office Essential Experience of working in a professional receptionist position and administration role Ability to learn the company's objectives, operating and reporting structures. Excellent communication skills with good telephone and email manner. Good IT skills Understanding of financial aspects of the work. Ability to prioritise and handle difficult situations. Good organisation skills and diligence in record keeping. The aptitude to balance taking the initiative and seeking guidance. Excellent team player - This role is within a small team and it is essential that everyone can work together and provide cover and support where needed. Ability to work under pressure. Effective time management Able to work on own initiative with minimum supervision Driving license Familiarity with multi-line telephone systems Desirable Advanced skills in Word, Excel, Ppt and Teams Flexibility for additional hours Benefits Bonus scheme Holiday entitlement that increases with length of service Pension Life assurance Share save scheme Colleague discount scheme Employee Assistance Programme A wide range of discounts with selected companies including discounts on insurance, holidays and retail voucher Closing Date Sunday 28 September 2025