Food and Beverage Supervisor - Crowne Plaza Harrogate
£26,775.00 per annum / £12.87 per hour plus service charge, 40 hours per week (5 days).
We are seeking a dedicated and enthusiastic individual to join our team. As a Food and Beverage Supervisor, you will be at the heart of the guest experience, delivering exceptional service and ensuring our guests have a memorable dining experience.
Are you passionate about hospitality and customer service? If so, we would love to hear from you.
Responsibilities
* Oversee the Food and Beverage team as they carry out their duties.
* Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
* Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
* Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
* Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
* Assist in the coordination and execution of events and special functions.
* Ensure all areas are well-stocked and presented impeccably at all times.
Desired Skills and Experience
* Previous experience in a similar role within the hospitality industry is desirable but not mandatory.
* Excellent communication and interpersonal skills.
* Ability to work in a fast-paced environment and handle multiple tasks efficiently.
* Strong attention to detail and a commitment to delivering high standards.
* Flexible to work various shifts, including evenings, weekends, and holidays.
Benefits
* Exclusive discounts for you, your friends and family.
* Valor team member rates at UK hotels, with rooms from just £30 Bed and Breakfast.
* Discounted stays for friends and family.
* 50% discount when dining in our restaurants and bars.
* Free meals while on duty.
* Access to high-street discounts on a range of shops, experiences and more.
* Up to 40% savings on bikes with our Cycle To Work Scheme.
* Generous refer-a-friend bonuses, starting at £250.
Health, Wellbeing and Career Growth
* Calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats.
* Access to our Employee Assistance Programme, providing free confidential advice 24/7 for you and your family.
* Healthcare Cash Plan options, from just £5 per month.
* Fully funded apprenticeship programmes.
* Internal development programmes to support your growth within the role.
* Monthly and annual team member service awards to recognise achievements.
Equal Opportunities
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
Across the UK, we currently operate 37 hotels across leading brands. We continue to have ambitious development and growth plans for 2025 and beyond.
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