Senior IT Field Delivery Engineer
Dundee, Perth, Inchture, Abernyte & Surrounding Areas
Permanent | Full-Time
Mon-Fri, 9:00am-5:30pm + 1-in-4 OOH Rota
Company Van + Large Company Benefits
Why Join?
We're looking for a Senior IT Field Delivery Engineer to deliver high-quality onsite support to customers across multiple locations. You'll work with a wide range of IT hardware and software technologies, supporting everything from desktops and laptops to servers, networks, and retail equipment.
This role requires security clearance or willingness to obtain it .
What You'll Be Doing
Diagnose, repair and replace: PCs, laptops, printers, servers, retail tech & peripherals
Complete customer rebuilds and desk-side configurations
Support and mentor fellow engineers
Provide cover for planned/unplanned absences at customer sites
Achieve SLAs and performance targets
Maintain real-time updates via mobile device, including part movements and RMA management
Lead and support IMAC projects
Take part in a 24/7 on-call rota (1:4)
Ensure compliance with H&S, company policies, and customer processes
Maintain company assets to a high standard
What You'll Bring
Professional, customer-focused attitude
Full UK driving licence
Strong communication and interpersonal skills
Self-motivated with great organisational ability
Relevant technical certifications or equivalent experience CompTIA A+ and Server+ preferred
Ability to work at height and undertake manual handling tasks
Positive, team-orientated approach
What's on Offer
Competitive base salary
Company van
Flexible benefits scheme
Large company perks & wellbeing support
2 paid volunteering days per year
Career development & training on new technologies
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