Introduction
Family Court’s mission is to provide equal access to justice for the families and children under its jurisdiction in a manner that is fair and efficient and that maintains the public’s trust and confidence in an independent and accountable judiciary. We strive each day to build an atmosphere that ensures all members of the public are treated with courtesy, dignity, and respect. We strive to have the same environment for our staff and value a diverse workforce. We offer career opportunities that make a difference in people’s lives every day. Come join our team where our goal is to operate Family Court through great staff across the state. This is a statewide position. The assigned primary work location may vary and will be determined following selection based on operational needs.
Summary Statement
Professional human resource work performed by employees in this class series is characterized by the application of human resource theories, principles and models to support the administration of human resource functions at the Agency level; as well as the use of knowledge, discretion, consultation and independent judgment in applying human resource laws, rules, regulations, standards, policies and procedures to address a variety of human resource activities, challenges, issues and assignments. Work often involves review, evaluation, consultation, and recommendations of specific courses of action to be taken, through collaboration with employees, supervisors, managers, and others, and in compliance with human resource laws, rules, regulations, standards, policies and procedures. Core human resource competencies utilized by this class series include human resource expertise, business acumen, consultation, critical evaluation, communication and relationship building. Employees maintain confidentiality for all human resource related services.
Essential Functions
This is the supervisory level of professional human resource work in a human resource function(s) that supports the business operations, mission and objectives of one or more agencies. Employees at this level perform supervisory work independently; research and resolve escalated human resource matters, as well as ensure proper training and development of human resource staff and ensure prompt and accessible customer service. Employees have the authority to make decisions on behalf of assigned human resource unit.
1. Reports to a Human Resource Manager I or higher.
2. Supervision is exercised over at least two or more merit full time positions, one of which must be classified in a human resource classification. The elements of supervision include planning, assigning, reviewing, evaluating, coaching, training, recommending hire/fire and discipline.
3. Makes decisions on complex or unusual challenges (highest level of non-managerial expertise); and only escalates or advises management when necessary.
4. Oversees human resource work, ensuring compliance with all laws, rules, regulations, standards, policies and procedures.
5. Analyzes and evaluates operations to identify challenges and make recommendations such as implementing new/revised internal procedures or rules to facilitate effectiveness; oversees the implementation of such changes; oversees resolution of risk management issues.
6. Conducts regular staff meetings to ensure deadlines and performance measures are met and monitors workflow to adjust priorities.
7. Supervises special assignments and determines timelines/goals.
8. May assist in the review, analysis and preparation of cases, data, reports, and plans related to areas such as Equal Employment Opportunity (EEO), Affirmative Action (AA), Diversity and Inclusion, and Americans with Disabilities Act (ADA).
9. Contacts are typically with agency staff, employees, managers, applicants, and/or others to ensure compliance and efficiency of human resource function(s) supervised and to resolve complex or unusual challenges.
Job Requirements
JOB REQUIREMENTS for Human Resource Supervisor Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
10. Applicants must possess at least one of the following:
Possession of a Bachelor’s degree or higher. OR Four years of professional human resource experience. OR Three years of professional human resource experience AND a Statewide Human Resource Certification or professional human resource certification.
In addition to the above requirement, applicants must meet all of the job requirements below:
11. Three years’ experience in performing professional human resource work in support of a human resource function.
12. Three years’ experience in providing guidance, direction and recommendations to employees, management or others on inquiries and/or challenges.
13. One year of experience in ensuring compliance with human resource laws, rules, regulations, standards, policies and procedures.
14. Knowledge of staff supervision acquired through course work, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR supervising staff which may include planning, assigning, reviewing, and evaluating the work of others; OR supervising through subordinate supervisors a group of professional, technical, and clerical employees.
Conditions of Hire
Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your form I-9 information to confirm you are authorized to work in the U.S. Criminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.
Benefits