Company Overview:
The Sharper Edge Ltd is seeking a highly organised, motivated and detail-oriented individual to join our team as an Office Administrator. With a focus on sales and quoting providing customer satisfaction and operational efficiency.
Job Description:
As an Administrator you will play a crucial role in the smooth operation of our business. Your primary responsibilities will revolve around customer care which will include managing enquiries via the phone and emails, sales quotes, processing online orders, marketing, picking and packing orders, and managing online stock. This position requires excellent communication skills, attention to detail, and the ability to handle multiple tasks effectively.
Key Responsibilities:
* Respond promptly and professionally to customer enquiries via email and phone, providing exceptional customer service.
* Ensure timely delivery of services to our customers.
* Maintain accurate records of quotes and orders.
* Process online orders and ensure accurate fulfilment within designated timeframes.
* Ensuring the correct levels of stock on amazon and eBay.
* Assist with warehouse cover, including picking and packing.
* Send out regular marketing emails to customers.
* Handle general administrative tasks, such as filing and data entry.
Requirements:
* Previous experience in an office environment and customer service is preferred.
* Strong organisational skills with the ability to multitask and prioritise effectively.
* Excellent written and verbal communication skills.
* Proficient computer skills.
* Attention to detail and a commitment to delivering high-quality work.
* Able to work independently.
Working Hours:
This is a part time position, over 5 days a week.
Monday to Friday: 09:30 – 15: 30.
Office based.
Job Type: Full-time
Pay: £ per hour based on experience.
Benefits:
* Company Pension
Experience:
* Administrative: 2-5 years (required)
Job Type: Full-time
Pay: £12.50-£17.50 per hour
Expected hours: No more than 36 per week
Benefits:
* Company pension
Experience:
* Sales administration: 2 years (required)
Language:
* English (required)
Work Location: In person