Job Title: Director of Private Residence – Live-In Estate Role (24/7)
Location: Private Estate (Live-Onsite)
Reporting To: Chief of Staff, Family Office
Location: 2 hrs commute from London
Role Overview
We are seeking an exceptional Director of Private Residence to oversee the full operational management of a prestigious private estate. This is a hands-on, live-in role requiring 24/7 ownership of the residence and its day-to-day operations.
The successful candidate will be 5-star trained, with a background in ultra-luxury hospitality, ideally from a leading luxury boutique hotel or Relais & Châteaux-level property. They will bring uncompromising five-star standards, ensuring the residence is maintained and operated as a world-class private home at all times.
The Director of Private Residence will ensure the estate is permanently guest-ready, delivering seamless, discreet, and highly refined service standards across all areas of operation.
This is a role for a low-ego, highly capable individual who is equally comfortable leading teams, managing projects, and working in a fully hands-on capacity. The ability to wear multiple hats and take full ownership is essential.
Key Responsibilities
Five-Star Private Residence Management
* Full operational responsibility for the residence and associated estate buildings
* Maintain the property to impeccable five-star luxury standards at all times
* Ensure all interiors, grounds, and guest areas reflect world-class presentation
* Oversee preventative and reactive maintenance with exceptional attention to detail
* Manage contractors, suppliers, and specialist service providers to ultra-luxury standards
* Ensure the residence is always guest-ready, without exception
Ultra-Luxury Guest Experience
* Deliver a discreet, intuitive, five-star hospitality experience for principal family and VIP guests
* Anticipate needs and ensure seamless day-to-day living and hosting
* Coordinate arrivals, departures, and private events to exacting standards
* Maintain and uphold luxury service protocols and operational SOPs
Staff Leadership & Household Operations
* Recruit, train, and manage household staff to five-star hospitality standards
* Instil a culture of excellence, discretion, and professionalism
* Oversee rotas, performance management, and day-to-day operations
* Lead from the front in a hands-on, service-led capacity
Projects, Fit-Outs & Estate Enhancements
* Manage refurbishments, fit-outs, and seasonal updates to luxury standards
* Oversee contractors and ensure delivery aligns with five-star expectations
* Maintain consistency in design, finish, and operational functionality
Operational Oversight
* Act as primary liaison with the Chief of Staff and Family Office
* Provide clear and structured operational reporting
* Manage budgets with a focus on excellence and efficiency
* Oversee procurement of luxury goods, services, and household inventory
* Manage key vendor relationships and estate service partners
* Coordinate closely with security and wider estate functions
Candidate Profile
* Degree educated (Hospitality, Business, or related discipline preferred)
* 5-star trained within a leading luxury hotel, private members’ club, or ultra-high-end private residence
* Proven experience in senior hospitality or estate leadership roles
* Deep understanding of luxury service standards and operational excellence
* Highly organised, detail-driven, and solutions-focused
* Hands-on, proactive, and unafraid of responsibility
* Low ego, discreet, and highly professional
* Comfortable with a live-in, 24/7 ownership mindset
Personal Attributes
* Passion for ultra-luxury hospitality and service excellence
* Calm under pressure with exceptional judgement
* Naturally anticipatory and highly intuitive
* Strong leadership presence with humility and discretion
* Committed to maintaining world-class standards at all times