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Join to apply for the Desktop Support Engineer role at Clear IT Recruitment Ltd
My client, a UK Top 50 firm are industry leading financial experts working at the cutting edge of digital accounting, financial planning, and tax advice in a wide range of personal and business areas. They believe in supporting the ambition, drive and variety of the South West economy through a combination of expert advice and excellent client support.
They serve clients across Somerset, Devon, and Wiltshire. Their team of over 350 highly trained and qualified staff caters to 5000+ clients, cementing their reputation as trusted financial advisors and accountants.
They are looking for a Desktop Support Engineer to join their office in Yeovil - Somerset.
Responsibilities
As a key part of my clients friendly Yeovil-based IT team, you’ll be the first point of contact for internal colleagues needing technical support, helping to resolve issues efficiently and professionally. You’ll provide day-to-day support for desktops, laptops, mobile devices and a range of specialist financial applications, keeping their people connected and their systems running smoothly.
You’ll also be involved in:
* Building and deploying Windows 11 machines using Microsoft Deployment Tools
* Installing and maintaining hardware, and supporting regular upgrades
* Managing user accounts and permissions in Active Directory and Office 365
* Maintaining protection systems including antivirus, anti-malware and email scanning tools
In addition, you’ll help maintain IT asset records and system documentation, creating user-friendly guides and knowledgebase articles along the way. You’ll support new starters and leavers, and work closely with the wider IT team on operational improvements and collaborative projects that make a real difference across the business.
Requirements:You’ll need a solid working knowledge of:
* Microsoft 365 and Windows 11
* Active Directory & Entra ID
* Basic network troubleshooting
Not essential but desirable:
* An understanding of IT processes and cybersecurity principles
* Experience using ticketing systems
* Awareness of VLAN/WiFi networking
* An interest in emerging technologies and how they can drive business efficiency
Benefits:
* Generous Holiday Allowance -with the option to purchase up to 5 additional days.
* Celebrate Your Birthday - Enjoy an extra day off to celebrate.
* Employee Assistance Programme - Confidential support available 24/7 for your mental, physical, and financial wellbeing.
* Perks and Discounts - Access to exclusive employee discounts on a wide range of products and services.
* Pension Scheme - A competitive pension to help plan for your future.
Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited.Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Human Resources Services
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