We're recruiting an experienced and confident Senior NEC Housing Implementation Officer. This is an excellent opportunity for an applications specialist with strong technical expertise in NEC Housing systems, people management experience, and a background in supporting complex local authority housing applications. You'll play a key role in supporting and developing housing systems, overseeing application support activity, and contributing to the implementation and optimisation of NEC Housing modules. The role involves leading a team, working closely with stakeholders and suppliers, and ensuring systems operate effectively, securely and in line with statutory and data protection requirements. The Role ·Provide day-to-day supervision and management of an applications support function ·Lead and manage a team of up to 10 Application Support Officers, supporting productivity, performance and development. ·Work as part of a team implementing modules of the NEC Housing system. ·Provide expert support and oversight of NEC Housing applications, including troubleshooting, configuration and optimisation. ·Support system upgrades, enhancements and technical changes, including out-of-hours working where required. ·Oversee helpdesk activity, access management, incident resolution and service request fulfilment for housing systems. ·Ensure effective escalation of application issues to ...