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Client:
Location:
Darlington, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
d0a9538523b5
Job Views:
8
Posted:
14.07.2025
Expiry Date:
28.08.2025
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Job Description:
Are you ready to kickstart your career, earn while you learn, and make a real difference in your community? Start your journey toward a rewarding career in IT with an apprenticeship qualification at Darlington College.
At Xentrall Shared Services, we’re offering more than just an apprenticeship — it’s a launchpad for your future. Whether you’re starting out or seeking a new direction, our apprenticeships are designed to help you thrive. Your tasks, skills, and ideas contribute to creating better services for our customers, Stockton-on-Tees Borough Council & Darlington Borough Council, and the communities they serve.
As an Apprentice ICT Platform Technician, you will support employees in Stockton-on-Tees and Darlington Borough Councils, helping them use technology effectively and resolving issues to maintain productivity and security. Based at Darlington Town Hall, you will work as part of a team to deliver these services.
You will assist in providing efficient, customer-focused ICT services, working within our dedicated ICT Platform Team passionate about building efficiency and security into all work.
Your responsibilities include maintaining and managing networks across Stockton and Darlington, installing and configuring network and wireless equipment, supporting datacentres, and assisting with cloud-based technology and security.
Skills and experience required:
* Minimum qualifications of English and Maths at Level 2 (equivalent to GCSE grade 4/C or above / Functional Skills Level 2)
* Good communication and teamwork skills
* Commitment to the full apprenticeship duration — reliability, motivation, and ability to balance work and study
* Willingness to learn and develop new skills — please outline in your personal statement how you meet this criteria
What we offer:
* A competitive salary with a nationally recognized qualification
* National Minimum Wage for Age:
* Age 21 and over = £12.21/hour
* Age 18-20 = £10.00/hour
* Under 18 = £7.55/hour
* 27 days annual leave plus bank holidays
* Learning from experienced professionals passionate about customer service
* Access to mentoring, training, and personal development
* Discounts at retailers
* FREE Physiotherapy and Counselling services, among other Wellbeing benefits
* Hybrid working options after a 6-month probation
This is a fixed-term apprenticeship for up to 21 months. For more details, refer to the Job Description and Person Specification in the Supporting Documents section.
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