Resident Liaison Officer (RLO) - Crawley Area Pay: £15 - £22 per hour - Temp to Perm Are you an empathetic and organised communicator with experience in resident liaison, ready to support important property works in Crawley We're looking for a dedicated RLO to be the vital link between our projects and the community! We're seeking a proactive Resident Liaison Officer to join our team, based in the Crawley area. In this role, you'll be crucial in ensuring clear and consistent communication with residents during ongoing property upgrades and maintenance works, helping to make the process as smooth as possible for everyone involved. What You'll Be Doing: Resident Communication: Be the primary point of contact for residents, providing clear information about planned works, schedules, and any potential disruptions. Query Resolution: Proactively address resident concerns and queries with empathy and efficiency, working to resolve issues quickly. Access Coordination: Help arrange and confirm access for operatives and contractors to carry out works in residents' homes. Support & Updates: Provide ongoing support to residents throughout the project lifecycle and keep them informed of progress. Record Keeping: Maintain accurate records of all resident interactions and communications. What We're Looking For: RLO Experience: Proven experience as a Resident Liaison Officer, ideally within social...