Overview
Our client is a specialist ‘by and for’ organisation providing refuge, supported accommodation and wraparound support programmes for Black and minoritised (Global Majority) women and their children who are survivors of domestic violence and abuse. They manage refuges and dispersed accommodation across Newham and Haringey and provide trauma‑informed, culturally responsive support including advocacy, counselling, immigration and family legal advice and specialist projects.
Responsibilities
* Direct strategic, operational and financial oversight of all frontline delivery, reporting to the Director.
* Oversee day‑to‑day operational delivery of refuges, dispersed accommodation, immigration legal advice, counselling and specialist projects.
* Ensure services are managed and delivered efficiently, safely, of high quality, compliant and financially well‑managed.
* Align services with the organisation’s feminist, anti‑racist and survivor‑centred values.
Qualifications & Experience
* Significant experience overseeing accommodation‑based services for vulnerable adults and their children.
* Demonstrable experience of specialist domestic violence and abuse services supporting the specific needs of Global Majority women and their children.
* Experience managing and supporting delivery staff.
* Experience working within a commissioned or contract‑funded service environment.
* Budget management experience.
* Demonstrated ability to apply advocacy, counselling, immigration and family legal advice in a culturally responsive manner.
Equality, Diversity and Inclusion
Due to the nature of the organisation’s work, the organisation considers the candidate’s race and gender to be an occupational requirement in accordance with Parag. 1, Schedule 9, of the Equality Act 2010. This post is open only to Black and minoritised, i.e. Global Majority, women.
Location
This role will mostly be based onsite, with regular visibility across accommodation‑based services, mainly in East London and Haringey.
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