Mark May are delighted to be partnering with one of our social housing clients to recruit a Repairs Manager to lead the operational delivery of their in-house responsive repairs team. This is a fantastic opportunity for a confident, hands-on leader with strong commercial awareness and a passion for delivering excellent customer service. Youll manage a team including supervisors and surveyors, drive service improvement, ensure compliance and value for money, and contribute to wider business and strategic goals. Key Responsibilities for the Repairs Manager role: Lead day-to-day delivery of emergency, routine, and out-of-hours repairs Manage and develop the in-house repairs team, including external contractors Oversee budgets, KPIs, performance reporting, and service planning Drive continuous improvement and customer satisfaction Ensure compliance with H&S legislation, internal policies, and regulatory standards MMPS Oversee fleet, supply chain, and contractor management Contribute to long-term strategic and business planning What You'll Bring as a Repairs Manager Proven leadership experience in responsive repairs or a similar environment Strong knowledge of property services, compliance, and housing sector standards Excellent organisational, communication, and stakeholder management skills Commercial focus and a commitment to customer service excellence Provided £3000 car allowance or Van and Fuel card Laptop Mobile Phone Office Based