£15.06 per hour 3 months initially - with permanent opportunities Central Bristol - fully office based 37 per week - Monday - Friday 9-5 Are you driven by the chance to help people when they need it most? If that sounds like you, we've got an incredible opportunity available. Join Tate in partnership with a local authority as a full-time Customer Service Advisors - right at the heart of Bristol's Citizen Service Point. This is where urgent support meets compassionate action. You'll be the first point of contact for individuals facing crisis situations - from homelessness and abuse to urgent benefit needs - offering guidance, empathy, and practical solutions. What you'll be doing: Supporting 3-10 customers face-to-face each day, tackling complex and sensitive issues head-on Solving challenging queries with confidence and care Collaborating with internal departments to deliver fast, effective resolutions Handling incoming calls with professionalism and urgency Managing confidential data across intricate databases with precisionThis isn't just a job - it's a fast-paced, high-pressure role where you'll be on your feet, thinking on your feet, and making a difference from the moment you step in. Why apply? Comprehensive training to set you up for success Long-term career development opportunities The chance to be part of a team that truly changes livesPlease be aware this advert will rema...