Patient Administrator (Bank)
Location: The Park Hospital, Nottingham
Bank Shifts
Salary: £12.79 per hour
Overview
We have an opportunity for a Patient Administrator to join the Administration department at The Park Hospital. This is a bank role working on an “as and when required” basis, supplementing staffing levels during busy periods and covering for existing staff during annual leave or absence.
The Park Hospital in Nottingham is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.
Duties of This Role
* Contribute to the smooth running of the patient administrative process throughout the patient journey.
* Ensure the Circle Health Group best practice process maps are followed, providing an efficient, professional and standard service to all patients, visitors, consultants and staff.
* Ensure all patient queries are dealt with efficiently and professionally.
* Manage all incoming and outgoing mail.
* Approve electronic bookings received via the relevant system and update any booking received via email.
* Maintain knowledge of the Health and Safety at Work Act, ensuring appropriate measures are taken for patients, relatives, visitors, hospital staff and contractors.
* Comply with all relevant mandatory training.
Applicants Should Meet The Following Criteria
* Maths and English GCSE at grades A to C or equivalent functional skills level 2 evidence.
* Proficiency in the use of a PC, including software and systems.
* Basic financial awareness.
* Previous administration experience in a private healthcare environment would be beneficial.
Salary & Benefits
Circle Health Group offers a competitive hourly rate.
Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values. To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy
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