Senior Service Designer
Newcastle - Hybrid
£50,000 - £64,000
Currently in search of a Senior Service Designer to join one of the UK’s leading digital design consultancies supporting large-scale digital transformation programmes to both the public and private sectors.
What you’ll do
• Lead strategic planning for the client’s service with the user at the heart.
• Create service maps, value propositions or service blueprints.
• Provide advice and recommendations on potential approaches to organisational problems.
• Work to common goals and be the voice of the customer in the room.
• Generate concepts, proposals and plans for new service propositions, or to evolve and improve existing services.
Your ideal background:
You will be an expert at designing services from end to end and improving existing services that are underperforming.
• You’ll have strong User-Centred design experience
• Experience delivering workshops, proposals and assets
• Experience managing relationships supporting agile delivery
• Experience with GDS is highly desired
• Experience with mentoring or management is advantageous
The Package:
• £50,000 – £64,000
• Bonus
• Pension scheme
• 25 days annual leave + public holidays
To hear more about how you can shape the future of digital services, get in touch with Connor Smyth at Anson McCade on 020 7780 6706.