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Customer experience team lead—service & improvement

Baildon
Switch2 Energy Limited
Service
€35,000 a year
Posted: 20h ago
Offer description

Switch2 Energy Limited in Baildon seeks a Customer Services Team Leader to inspire a team providing exceptional customer service. This role involves leading a team of Customer Service Representatives and driving a culture of accountability and continuous improvement.

The ideal candidate has strong customer service experience, leadership abilities, and is data-driven. This position is pivotal in enhancing the customer experience and operational performance while supporting the company's sustainability mission.

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