Job Description
Service Project ManagerLocation: London HeathrowWorking Format: Hybrid working 3 office and 2 homeSalary: Up to £50,000paBenefits: 28 days of annual leave (excluding bank holidays), Bupa medical cover, competitive pension planContract Type: Permanent Our client:Our client is a global leader in automated material handling systems and they are looking for a Service Project Manager to play a pivotal role in delivering critical service projects within the Heathrow Airport Baggage environment. About the RoleAs a Service Project Manager, you’ll be responsible for leading small-scale retrofit, modification, and revision projects from initial scope through to final handover. Working within a fast-paced and multidisciplinary environment, you’ll liaise with both internal teams and external stakeholders to deliver high-quality, cost-effective solutions across the full asset lifecycle: Design, Build, Operate, Maintain, and IT. Key Responsibilities:
* Manage service projects from proposal to completion at Heathrow Airport
* Scope and estimate project costs, prepare quotations, and develop detailed specifications
* Coordinate cross-functional teams (Engineering, Sales, R&D, IT, Supply Chain) to ensure timely delivery
* Maintain strong communication with clients, subcontractors, and partners
* Monitor budgets, timelines, and quality standards
* Act as the primary point of contact for project-related operational and technical issues
* Ensure all activities comply with health and safety standards
* Deliver post-project documentation and support service handovers
What You’ll Bring:
* Experience or internship in project management or a related field
* Strong communication, stakeholder management, and coordination skills
* Ability to multitask and manage multiple small projects simultaneously
* Commercial awareness and planning capability
* Proficiency in Microsoft Office (Word, Excel, PowerPoint)
* Familiarity with automated handling systems is a plus, but not required
Benefits:
* 28 days annual leave (plus public holidays)
* Bupa Medical Cover
* YuLife wellbeing membership with GP access and rewards
* Cycle to work scheme
* Competitive pension with Aviva
* Career growth opportunities in a global organisation
* Access to Achievers – our employee recognition and rewards platform