Repairs Customer Service Advisor
Until March 2026
Temporary
Penwortham, Lancashire
37 hours pw
£13.20 PAYE + holiday
Hamilton Woods Associates are currently working on behalf of a housing association, who are recruiting for a Customer Service Advisor for their repairs function.
Office working is required 5 days a week.
Responsibilities of the Repairs Customer Service Advisor includes:
Providing a first-class front line service to social housing tenants
Taking incoming calls around repairs
Liaising with tenants over the phone, face to face and via email
Taking requests for repairs, booking in jobs and scheduling appointments with trades staff
Ensuring accurate records are maintained
To be considered for this exciting role, please contact Bethan Hall (Associate Director) at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot reply to everyone with