Outstanding Care, Outstanding Careers
For more information on our wonderful Trust search Join DCHFT and for more information on the benefits of working at DCHFT search DCHFT Staff Benefits
For help with completing an application search DCHFT Our Recruitment Process
Job overview
Are you a caring individual looking to grow your career in health care in a Hospital that truly cares for their staff? Do you have an interest in surgery and want to use your passion and skills to provide the best patient care pre and post-surgery for orthopaedic and trauma patients?
We are a growing and changing organisation, and are looking for new team members to work with us during this time of change and development.
The role of a Healthcare Support Worker is a very privileged role. As a HCSW you will provide personal care and support to patients at their most vulnerable times. You will work alongside a multidisciplinary team to provide a compassionate, caring and safe environment for our patients.
Main duties of the job
To excel in this role you don't need to have years of experience, we are looking for values and passion as well as:
* Have excellent communication skills and be able to work as part of a team.
* Have an eye for detail and be able to maintain accurate documentation.
With a competitive hourly rate, plus unsociable hours payments, and an attractive benefits package including excellent leave entitlements and discounts, our role could be the perfect next step for you!
Working for our organisation
In return we can offer you:
* An attractive benefits package including competitive hourly rate, brilliant leave entitlement, NHS discount, NHS pensions and more!
* Access to first class training to support you in your role, whether you are in your first years of healthcare, or progressing your existing career. This includes a week of initial training which will result in you achieving a Care Certificate.
* A truly special team environment as part of #TeamDCH
* A buddy system to support you in your first weeks and months
We understand that fitting a social life and managing family time can be challenging when dedicating yourself to a Nursing career therefore Flexible working and working patterns will be considered where appropriate.
We are a Trust that celebrates diversity and we are committed to creating an inclusive environment for all employees. We would welcome applications from people in groups which are under-represented in our organisation.
Detailed job description and main responsibilities
In this role you will:
* Support the Nursing team to provide a high standard of patient centred care
* Assist in the efficient running of the ward
* Provide personal care duties, e.g.: toileting, washing, feeding.
* Take observations on stable patients (as delegated by registered nurse)
* Ensure that the people using our services have a good experience
* Respect, empower and work in partnership to contribute to care plans
* Show compassion and contribute to a caring and kind environment
* Recognise that what you do and say helps to make the lives of others better
* Communicate with a multidisciplinary team including handovers
* Speak with a wide variety of people face to face and by phone
* Maintain accurate records in a timely manner - both electronically and write
* Talk to people about sensitive issues in a supportive manner
* Challenge others assertively where necessary
* Work to Trust policies and procedures.
* Participate in discussions on proposed changes to ward procedures.
* Escalate safety concerns and act as an effective advocate for service users
* May be required to handle patient's valuables and cash.
* Responsible for ensuring adequate stock levels in ward areas and ordering supplies,
* Undertakes careful use of ward equipment.
* Ensure adequate orientation to unfamiliar working environments.
* Take part in audits and surveys
* Complete mandatory training (outlined in full in job description
Please see the attached Job Description for a full and detailed expectation for the role of a fully trained Healthcare Support Worker.
Person specification
Skills and abilities
Essential criteria
* Evidence of good communication skills.
* Demonstrate an understanding of confidentiality.
* Demonstrate ability to maintain accurate and legible documentation.
* Ability to work independently following verbal or written instructions
* Effective time management skills
Desirable criteria
* Evidence of ability to maintain effective working relationships with colleagues, patients and visitors.
* Ability to work as part of a team.
* Have awareness for Health & Safety.
* Awareness of own developmental needs within the post.
EDUCATION, QUALIFICATIONS & TRAINING
Essential criteria
* Maths - Evidence of education to GCSE level or equivalent
* English Language - Evidence of education to GCSE level or equivalent
* NVQ Level 2 in Health Care or related field
Desirable criteria
* Completion of the Care Certificate
KNOWLEDGE & EXPERIENCE
Desirable criteria
* Customer Service Experience
* Previous experience within a healthcare setting either in Nursing Home experience or Acute Hospital experience.
Our Mission
Outstanding care for people in ways which matter to them.
Our Vision
Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well-being of our communities.
Our Values
Integrity, Respect, Teamwork, Excellence
We are a Trust that celebrates diversity and we are committed to creating an inclusive environment for all employees. We would welcome applications from people in all under-represented groups.
For more information, please use the link below to read our joint strategy for Dorset County Hospital and Dorset Healthcare.
Trust Strategy | Dorset County Hospital (dchft.nhs.uk)
PLEASE READ THE FOLLOWING IMPORTANT INFORMATION CAREFULLY BEFORE YOU SUBMIT YOUR APPLICATION
Please read the job description and person specification carefully to ensure your application reflects the knowledge, skills and experience required.
The closing date/interview date is subject to amendment; this vacancy may therefore expire at short notice, so we recommend that you submit an application at your earliest convenience. We reserve the right to close any vacancies without notice.
Shortlisted applicants will be contacted via email; therefore it is important that you check your personal email account regularly.
Unfortunately we are unable to respond to every application; if we do not contact you within 4 weeks of the closing date, please be advised that you not have been shortlisted on this occasion.
You can contact us on 01305 254655 to find out whether you have been shortlisted or if you would like feedback.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
* Job Description & Person Specification (PDF, 375.7KB)
* Car Parking Information for Employees (PDF, 225.0KB)
* DBS Code of Practice (PDF, 54.9KB)
* Dorset Map (PDF, 59.3KB)
* Guidance regarding Disabled Staff (PDF, 96.3KB)
* Advice for Candidates (PDF, 110.5KB)
* Trust Values (PDF, 678.1KB)
* The NHS Constitution (PDF, 568.7KB)