About Us
YouLend is the preferred global embedded financing platform for many of the world’s leading e-commerce sites, tech companies and payment services providers such as Amazon, eBay, Shopify, Mollie, Dojo, Paysafe, Just Eat Takeaway and Takepayments. Our software platform and APIs enable our partners to offer flexible financing products, in their desired branding, to their merchant base. With YouLend's AI-driven credit risk assessment solutions, more merchants and SMEs than ever can receive fast, flexible and affordable funding. We operate in 9+ geographies across the UK, EU and the US.
We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future.
The Role:
We are seeking an Office Assistant to join our sociable and dynamic team. If you thrive on interacting with diverse individuals, excel in an organised setting, and enjoy a lively, fast-paced, and fun atmosphere, this role might be perfect for you!
Your responsibilities will include maintaining a clean, tidy, and safe environment for both employees and guests, greeting visitors, and ensuring they have a positive first impression of YouLend. Additionally, you will manage travel arrangements, assist with monthly events, keep the office stocked with essential supplies and arrange couriers to send and retrieve equipment.
Reporting to the Office Manager, you will also collaborate closely with various other departments within the business.
Responsibilities
* Look after visitors by greeting, welcoming, directing them appropriately, and notifying the relevant colleagues
* Admin tasks such as post handling, arranging couriers, ordering gifts/incentives, ordering stock (including branded items), arranging photographers
* Ensuring meeting rooms are adequately tidy and setting up meetings as required, as well as ordering breakfast/lunches and making drinks
* Organising employee benefits; booking massage therapist, ordering birthday cakes, setting up lunch each day
* Organising flights and hotels for international travel, as well as booking restaurants and other trip requirements
* Liaising with the building management team and Landlords to resolve issues in the office
* Onboarding new starters, creating welcome packs and arranging introduction meetings with various teams. Offboarding leavers and removing them from various accounts.
* Restock kitchen each morning and afternoon.
* Responsible for Ocado weekly orders
* Highlighting and resolving, if possible, any issues within the office or escalating to the Office Manager
* Assisting with projects; office extensions, desk moves, health and safety inspections
* Arranging meetings with external suppliers and contractors
* Keeping employees updated with company-wide updates
* Responding to and keeping on top of the Office Management inbox
* Excellent time management
* Be able to prioritise your workload
* Friendly and approachable (you will represent YouLend and be the first person external visitors see)
* Organisation skills and very good attention to details
* Ability to work under pressure and with changing requirements and priorities
* Professional and positive communication skills in person, over the phone and in writing
* Experience with Microsoft Office
* First aid and fire safety trained (ideal but not mandatory)
Desirable:
* First aid and fire safety trained (ideal but not mandatory)
Salary: £29,000 - 30,000 + £2000 quarterly bonus (based on performance)
Why join YouLend?
* Award-Winning Workplace:YouLend has been recognised as one of the “Best Places to Work 2024” by the Sunday Times for being a supportive, diverse, and rewarding workplace.
* Award-Winning Fintech: YouLend has been recognised as a “Top 250 Fintech Worldwide” company by CNBC.
We offer comprehensive benefits package that includes:
* Stock Options
* Private Medical insurance via Vitality and Dental with BUPA
* EAP with Health Assured
* Enhanced Maternity and Paternity Leave
* Modern and sophisticated office space in Central London
* Free Gym in office building in Holborn
* Subsidised Lunch via Feedr
* Deliveroo Allowance if working late in office
* Monthly in office Masseuse
* Team and Company Socials
* Football Power League
At YouLend, we champion diversity and embrace equal opportunity employment practices. Our hiring, transfer, and promotion decisions are exclusively based on qualifications, merit, and business requirements, free from any discrimination based on race, gender, age, disability, religion, nationality, or any other protected basis under applicable law.
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