Provisioning & Business Support Coordinator ?? Glasgow | ?? Full-time (37.5 hours per week) | ?? £30,000 Quarterly Bonus Were looking for an enthusiastic and detail-oriented Provisioning & Business Support Coordinator to join a growing business support team. This role is ideal for someone who enjoys problem-solving, coordinating processes, and delivering exceptional customer service. You will play a key role in processing orders, liaising with suppliers and customers, and ensuring a seamless experience from order placement to completion. ?? What Youll Be Doing Processing and tracking orders for telephony, Microsoft services, mobile, hardware, and data connectivity Liaising with suppliers, partners, and customers to keep orders moving Coordinating engineer visits and ensuring timely delivery of services Providing regular updates to customers and internal teams on progress Managing escalations and problem-solving to avoid delays Maintaining accurate customer records and asset details Contributing to process improvements and quality standards ?? What Were Looking For Strong communication skills (written and verbal) Natural flair for customer service and relationship-building Excellent organisational skills and attention to detail A proactive, problem-solving mindset Team player who enjoys collaborating with others Comfortable using IT systems and learning new platforms ?? Whats in it for You Competitive salary (£30,000 DOE) quarterly bonus 22 days holiday 9 public holidays (Scottish bank holiday calendar) Comprehensive health care package, death in service, and pension contribution (after probation) Free broadband or monthly contribution Cycle-to-work scheme Financial support for training and 2 days study leave per year Opportunity to work with leading suppliers such as Microsoft, Cisco, BT, Virgin, Vodafone, and more Supportive team environment with ongoing career development opportunities