Part-Time Night Shift Reception Team Member Wanted – Join Our Hotel Family
Are you a night owl with a passion for hospitality? We're looking for friendly, reliable, and hardworking team members to join our night shift reception team at Hampton by Hilton High Wycombe
Position: Part-Time Night Shift Reception Team Member
Location: Handy Cross, High Wycombe
Shifts: Night shifts, including weekends and holidays (flexibility required)
Your Role:
As a key part of our night team, you'll ensure guests feel welcome, safe, and comfortable throughout the night. You'll be involved in a range of duties, including:
* Welcoming guests and handling check-ins and check-outs
* Providing excellent customer service with a friendly smile and helpful attitude
* Managing reservations and answering guest enquiries (phone, email, in-person)
* Light cleaning duties to keep public areas and reception tidy
* Assisting with setting up breakfast areas for the next day
* Serving drinks at the bar (training provided if needed)
* Carrying out night audits and basic admin tasks
What We're Looking For:
* Previous hotel or customer service experience is ideal, but not essential – we'll train the right person
* A calm and confident communicator, even during busy or challenging situations
* Self-motivated and able to work independently with minimal supervision
* Professional, reliable, and always willing to help out
What We Offer:
* Staff discounts and perks
* Full training and development opportunities
* Supportive team environment
* Uniform provided
If you're passionate about hospitality, enjoy working nights, and like being part of a small, close-knit team – we'd love to hear from you
DBS check apply.
Job Type: Part-time
Pay: £12.21 per hour
Benefits:
* Employee discount
* Free parking
* On-site gym
* On-site parking
* Store discount
Education:
* GCSE or equivalent (preferred)
Experience:
* Customer service: 1 year (preferred)
* Hotel: 1 year (preferred)
* Administrative: 1 year (preferred)
Language:
* English (preferred)
Work Location: In person