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Database manager

Permanent
Prospect Hospice
Database manager
Posted: 5h ago
Offer description

At Prospect Hospice, we believe everyone deserves compassionate, personalised care at the end of life. Every pound we raise helps us be there for people and families when they need us most.

Behind every donation, every supporter and every story is data and that s where you come in.

We re looking for a talented Database Manager who can turn data into knowledge, helping us build meaningful relationships with our supporters and grow the income that makes our care possible.

Hours: 20 hours per week. Hybrid working preferred although fully remote will be considered.

What is the role?

You ll take ownership of our Raiser s Edge database, ensuring it is accurate, efficient and used to its full potential across our fundraising and supporter engagement teams.

Working collaboratively with colleagues across fundraising, IT and finance, you ll help us better understand our supporters, improve how we work, and make smarter decisions that support our long-term sustainability.

You ll be joining us at an exciting time, with a new strategy in place and ambitious plans giving you real scope to shape how data is used across the organisation.

What you ll be doing

* Leading the management and development of our Raiser s Edge database
* Ensuring high-quality, accurate and compliant supporter data
* Supporting teams with segmentation, reporting and data analysis
* Creating queries, dashboards and reports to track performance
* Improving processes, systems and integrations to make data work better for everyone
* Providing guidance and training to colleagues, building confidence in data use
* Championing best practice and continuous improvement in data management

About you:

You re someone who combines technical expertise with curiosity and purpose. You understand that data isn t just numbers it s people, stories and impact.

You will bring:

* Strong experience of managing Raiser s Edge (RE NXT) in a charity or fundraising setting (essential)
* Confidence in data analysis, reporting and segmentation
* Advanced Excel skills and experience with tools such as Power BI (or similar)
* A good understanding of GDPR and data governance
* The ability to translate complex data into clear, meaningful insights
* Excellent attention to detail and a proactive, solutions-focused approach
* A collaborative mindset and a genuine passion for making a difference

Please see the job description for full details and person specification.

We offer a great range of benefits, including:

* 27 days annual leave entitlement (plus bank holidays)
* Generous contributory pension scheme and life assurance
* Discounts with local retailers, gyms, and service providers including Blue Light Discount Card
* Employee Assistance Programme
* Family-friendly policies and practice
* Supportive induction, and training and development
* A values led, inclusive working environment
* Free parking on-site

How to Apply

To apply, please upload your CV and a cover letter detailing your suitability for the role and why you d like to work with us.

First stage interviews will take place by TEAMS 5-7 May and face-to-face interviews will be 13-14 May 2026.

Equality & Diversity

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business, and the communities we serve.

We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.

Safeguarding

We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment processes, offers of employment will be subject to thorough checks, which may include a DBS check, satisfactory references, online and social media checks, and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.

You must tell us about any unspent conviction, cautions, reprimands, or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

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