Join a Leading UK Business in a Customer-Focused Role
We’re looking for a confident and organised Customer Account Coordinator to join our client’s friendly team. If you’re great at building relationships, keeping customers happy, and supporting a busy office environment, this is a brilliant part-time opportunity for you.
Location: Pinxton
Pay: £13‑£14 per hour DOE
Hours: 15–20 hours per week (ideally across 4 days, starting at 9am)
Reports to: Estimating Manager
What You’ll Be Doing
* Calling customers within 24 hours of quotes being sent to confirm receipt and answer any questions.
* Following up with customers to discuss quotes in more detail, refine offerings, and arrange meetings with Sales or Estimating teams.
* Maintaining regular contact with customers to strengthen relationships and help secure repeat business.
* Recording all customer feedback and interactions accurately in the company’s bespoke CRM system.
* Providing timely updates to the Estimating & Design Manager.
* Reconnecting with existing or dormant customers to re-establish trading relationships.
* Coordinating the sending of product samples and brochures.
* Supporting marketing activities and helping to answer incoming calls in the office.
Additional Support Duties
* Assisting with administration and transport-related calls.
* Helping with purchasing and accounts data entry when required.
What We’re Looking For
* Excellent communication and organisational skills.
* Confident, professional, and friendly telephone manner.
* Experience using CRM systems or similar software.
* A background in customer service, account coordination, or sales support (preferred).
* Strong attention to detail and a proactive approach.
Why You’ll Love It
* Flexible part-time hours (ideal for balancing other commitments).
* Supportive, team-focused working environment.
* Opportunity to make a real impact on customer satisfaction and business growth.
* Temporary to permanent position.
Ready to Get Started?
Click Apply Now, and our team will be in touch to discuss your application.
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