Service Application Engineer
Job ID 251081
Posted 08-Dec-2025
Service line GWS Segment
Role type Full-time
Areas of Interest Engineering/Maintenance
Locations Birmingham - England, Bristol - England, Cardiff - Wales, Coventry - England, Edinburgh - Scotland, Glasgow - Scotland, Ipswich - England, Leeds - England, Leicester - England, Liverpool - England, London - England, Manchester - England, Newcastle upon Tyne - England, Sheffield - England, Southampton - England
The purpose of this position is to create control databases, graphic screens and set-up of control systems based on project specification and/or sale proposal. Provides on-site and remote technical support to installers and customers. Performs field startup and system commissioning tasks as well as the remote installation of software and control programs.
Principle Duties and Responsibilities
* Creates programming logic through multiple communications protocols.
* Provide coaching and training to Team Members in the use of the control software and analytical tools where applicable.
* Required to perform job-site system checkout, commissioning and testing of control applications, to verify proper operation according to project specifications, sales proposal and design documentation. Up to 50% travel (25% travel expected)
* Programs control applications using various software using various software tools to support operator workstations, DDC field panels and third‑party integration devices connected through multiple communications protocols.
* Provides remote technical support to installers and customers. May be asked to provide on‑site technical support to installers and customers.
* Articulates resolution to a customer’s problem clearly both in verbal and written communication. The resolutions must be explained to the customer in a format that is understandable to the customer. Facilitates resolutions that are in the best interest of the customer and ESI.
* Develops system graphic displays, according to project specifications or sales proposal.
Person Specification
* Experience in HVAC controls, mechanical systems application, or design.
* Proficient in Niagara.
* Proficient in cloud tools like Azure ML and DF, and AWS.
* Must know programming languages such as R and Python.
* Experience in HVAC, automation system control, mechanical and automatic control applications, or a minimum of four years’ experience in a related technical field plus two years of experience in the trades and/or mechanical contracting field, or application programming and development.
* Must have worked with Tridium Niagara, understands Protocols, Bacnet Router Tables, and has worked with IDF.
* Knowledge of spreadsheets and database management; Proficiency in Microsoft Excel.
Why CBRE
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward‑thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client‑centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
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