Job Description The Night Auditor welcomes all guests and takes care of them from arrival through to departure. They contribute to guest satisfaction by providing high quality services with a warm and friendly approach. They ensure a smooth and secure environment to all the guests during the night. Ensure all diary events, flags and specials are actioned. Check and pass on all guest mail, messages and parcels promptly Ensure an accurate cashiering balance is performed at the completion of shifts. Any other duties requested by the Night Manager. Complete all audit tasks as specified by the Night Auditors checklist. To answer, as promptly as possible, all incoming calls. Ensure reports are distributed. Process wake-up calls Ensure necessary handover of information is passed on to the oncoming shift.