Customer Sales & Retention Consultant
Contract: Full-Time, Permanent - 38.75 hours per week (Shift work with 1 in every 4 Saturdays)
Location: Head Office, Birmingham (On-Site)
Salary: £30,000 - £35,000 per annum (OTE - On Target Earnings)
At Dignity Funerals, we believe in providing families with respectful and dignified end-of-life services that truly honour their loved ones. As a leading provider of funeral services, we support our clients through some of life's most difficult moments, and we pride ourselves on offering compassionate, high-quality service.
Due to expansion in the business, we're looking for fantastic Customer Sales & Retention Consultants, who want to provide a world-class service to all our customers by phone & e-mail. With care and empathy, you could become part of the solution to such important needs.
What your day-to-day will look like...
1. Respond to inbound calls from potential customers inquiring about Dignity's services, adapting your approach to align with each customer's unique needs and circumstances.
2. Proactively reach out to potential or existing customers to introduce our offerings, and generate interest.
3. Stay up to date with Dignity's product offerings, services, and procedures by attending regular training sessions and briefings.
4. Working 5 days a week on a rota b...